Privacy Policy

Welcome to Smooni Services (www.smooniservices.com), your trusted online platform for finding and hiring professional service providers. Whether you’re looking for pest control, cleaning services, AC repair, waterproofing solutions, or other home and personal services, we are committed to safeguarding your privacy and ensuring transparency regarding how your data is collected and used.

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Information We Collect

1. Non-Personal Information:

   • We may collect non-personal information about your interactions with our website, such as the pages you visit or ads you view. This information is collected anonymously and does not identify you personally.

2. Personal Information:

   • Personal details you provide, such as your name, email address, phone number, and location, are kept confidential.

   • Smooni Services may identify your browser and server but ensures that personal data is not disclosed without your consent.

How We Use Your Information

We collect and use your information for the following purposes:

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1. To Provide Services:

   • Share information with trusted service providers, vendors, and business partners to fulfill your service requests (e.g., pest control, cleaning, AC repair).

   • Coordinate with partner merchants, such as restaurants or suppliers, to process orders or provide status updates via text or email.

2. For Marketing and Advertising:

   • Collaborate with third-party advertisers to display personalized ads and measure their effectiveness. Advertisers may use cookies, pixel tags, and other tracking technologies.

3. For Security and Legal Compliance:

   • Share information with government agencies or other organizations as required to comply with legal obligations, prevent fraud, or assist in investigations.

4. For Internal Use:

   • Share information within Smooni Services or its affiliated group of companies for internal business purposes, including service optimization and customer support.

Sharing Your Information
Your information may be shared with:

• Service Providers: Vendors, consultants, and other business partners to support services like payment processing, email communication, and survey analysis.

• Merchants and Delivery Partners: To facilitate service requests, your name, phone number, and relevant details may be shared with partners or delivery agents.

• Advertising Networks: Third-party advertisers may access anonymized information to deliver targeted ads.

• Authorities: In cases of fraud prevention, legal investigations, or court orders, we may share information with law enforcement or regulatory bodies.

Data Security
While Smooni Services implements measures to protect your data, we cannot guarantee the complete security of electronic transmissions. Any information you share is transmitted at your own risk.

Third-Party Links and Advertisers
Our platform may include links to third-party websites or advertisements. These external sites are not governed by this privacy policy, and we are not responsible for their content or practices.

Cookies and Tracking Technologies
Cookies, web beacons, and similar technologies may be used to enhance user experience, analyze site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

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Services Offered by Smooni Services

1. Pest Control Services:

   • Comprehensive pest control solutions for residential and commercial spaces.

2. Cleaning Services:

   • Sofa cleaning, window cleaning, and full-scale cleaning for homes, offices, schools, and commercial properties.

3. AC Services:

   • AC repair, servicing, installation, and uninstallation for domestic and commercial needs.

4. Waterproofing Solutions:

   • Waterproofing services for washrooms, swimming pools, terrace gardens, and retaining walls, handled by experienced executive engineers.

By using Smooni Services, you agree to the terms outlined in this Privacy Policy. For any questions or concerns, feel free to contact us.

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